Apple is replacing affected units for free, according to customers who have contacted Apple about their crackling issues. The company also appears to be asking users if they could collect diagnostic information as a way for its engineers to investigate said issues. It's important to note that crackling problems affect only a small percentage of out of the millions of iPhone X units currently being manufactured and sold. It's too early to tell whether this is a more widespread problem instead of an isolated case. Let's see how it plays out.
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September 2023
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